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9 Boxes That Could Change Your Business Forever

Some time ago I delivered a presentation to 75 business owners in Buckinghamshire. The theme of the event was Focus on Funding and aimed to empower small business owners with a suite of tools that could help them take big ideas from concept through to their respective marketplaces. I populated a BMC (Business Model Canvas) with […]

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18 Ways to Improve Business Performance

18 Key Things For your Business and Your Customer’s Business   I have read on many occasions peoples views on the best way to determine the level of service quality within a given enterprise. As early as 1976 Swan and Combs (1976) postulated that: “consumers judge products on a limited set of attributes, some of […]

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6 Leadership Skills in an Operational Setting

Before setting up my consultancy business, I held the position of Production Manager for a UK based technology company. They were a company of 90 employees. I worked with five peers to manage the day-to-day operational activity, I led a team of 16 shop-floor operatives who held technical skills in software development and technology integration. […]

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Local Enterprise Partnership – Your Best Friend

Having spent many years supporting businesses in the UK with their growth ambitions, I am often asked my opinion about Local Enterprise Partnerships. LEP’s exist right across England and they serve a great purpose – simply put they do all the heavy lifting with the UK government on interpreting policy. This enables them to filter […]

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Engagement Technology Gets More Engaging

Beyond the pixels and the diodes, once the lamps have dimmed, all that will remain is an emotive, tech-after-echo, left behind by the content that we experienced… I have just returned from my annual pilgrimage to a tech event called Integrated Systems Europe #ISE2017. It was another barnstorming event, wherein the RAI Amsterdam was rammed […]

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Seeing CSR through New Eyes

The case for developing a strategy for change from within Often the appetite for adopting a strong, corporate socially responsible approach to doing business, is driven by shareholder expectations and the cultural norms that exist within an industry sector. To drive long term profitably by adapting work practices, that are seen to do good and […]

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Business Visioning Workshops Get Results

I Love Rich Pictures There is no denying the impact that graphical storytelling can have on groups of people – particularly as it often transcends the borders of industry sectors and breaks down the barriers of language. Taking complex data sets and visualising them, produces some great insight. A good visual representation of an opportunity […]

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Designing For the People of Tomorrow

An unsettling reality dawns I have two teenage children and many friends with similar aged children. I have detected a shared, unsettling question of ‘what will tomorrow be like for them?’ Some friends are heavily pushing their kids into medicine, science or engineering – nothing wrong with that, they are all great professions and offer […]

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Smart Self-Service Kiosk – The Future Is Biometric

Biometrics in our lives Customers, clients, visitors, staff; your organisation revolves around people – every one of them a completely unique individual inhabiting a planet of billions. The ability to recognise differences in those people that matter to you, to locate them, track them – even to instantly and accurately pinpoint and identify one of […]